Online Live Training
Online Live Training Real cloud environment with guided workflows.
Sales & Customer Pipeline Automation
Configure lead → opportunity → customer workflow.
Microsoft Dynamics 365
Microsoft Dynamics 365 Training & Placement Program
Learn to configure, customize, and manage Microsoft Dynamics 365 CRM & ERP applications to support modern business operations and digital transformation.
Beginner to Professional Dynamics Consultant Track
2,100+ Students Trained
Microsoft Dynamics 365 integrates CRM + ERP into one cloud platform to manage Sales, Customer Service, Marketing, Warehouse, Finance, and Business Processes. This program trains you in Dynamics 365 Functional Configuration, CRM Customization, Power Apps, Business Rules, Workflows, Security Roles, and Real-Time Project Scenarios. Designed for Functional Consultants, CRM Analysts, and Business Application Specialists.
No coding required for Functional Track
Developer Track includes Power Apps, Plugins & Integrations
Live
D365 Cloud Environment Access
2
End-to-End CRM/ERP Workflow Projects
35+
Configuration & Customization Exercises
Lifetime
Access to Notes & Session Recordings
What You Will Learn in Microsoft Dynamics 365
A structured business process-focused learning path for CRM/ERP consulting.
Dynamics 365 & Power Platform Fundamentals
1 week
You Will Learn:
Dynamics 365 Cloud Architecture
Licensing & Environments
Navigation & UI Customization Basics
CRM Functional Implementation (Sales & Service Apps)
1.5-2 weeks
Topics:
Leads → Opportunities → Sales Order Lifecycle
Case Management & Ticket Handling
Business Units, Teams & Security Roles Setup
Customization & Configuration (Admin Center)
1.5-2 weeks
You Will Learn:
Entities, Fields & Relationships
Views, Forms, Dashboards
Business Rules, Workflows, Process Flows
Power Platform & Low Code Development
2 weeks
You Will Learn:
Power Apps (Model-driven & Canvas Apps)
Power Automate Flows
Power BI Reporting Basics
TRAINER PROFILE
Velmurugan
Dynamics 365 CRM/ERP Consultant & Power Platform Specialist
9+ Years of experience implementing Dynamics solutions across Sales, Support, Finance, Retail & Service Industries.
Trained 2,100+ learners into D365 Functional & Technical consulting careers.
Focus: Process clarity, hands-on configuration, and interview confidence building.
Speak with Mentor: +91 9344259572
CURRICULUM BREAKDOWN
Functional Tracks
- Sales & Service Cloud
- CRM Security & Business Rules
- Business Process Automation
Technical Tracks
- Plugins, JavaScript Customizations
- Power Automate Integrations
- Solution Packaging & Deployment
MODES OF TRAINING
Classroom Training
Hands-on CRM configuration & modeling labs.
1-to-1 Mentoring
Individual project review & mock interviews.
Corporate Dynamics Upskilling
CRM adoption & business automation enablement.
CAREER PATHS
This program prepares learners for CRM Consultant & Business Application roles.
Dynamics 365 Functional Consultant
CRM Business Analyst
Power Platform Developer
Dynamics Administrator / Support Engineer
RELEVANT TOOLS & TECHNOLOGIES
PROGRAM FEATURES
Real Business CRM Workflow Training
Work on actual sales and service process flows.
Functional + Technical Dual Track
Choose the path or pursue both for higher roles.
Placement & Interview Preparation
Resume branding + mock interviews + hiring support.
Beginner-Friendly Career Transition
No coding required for functional roles.
ACCORDION INFORMATION
Top Skills
Top Skills You Will Learn
Top Skills You Will Learn
CRM configuration, app customization, automation workflows, Power Apps development, business process documentation, solution deployments.
Jobs
Job Opportunities
Job Opportunities
Growing demand across IT services, CRM consulting firms, SaaS companies, financial services, healthcare, retail & support centers.
Audience
Who Should Enroll
Who Should Enroll
Graduates, freshers, support engineers, business analysts, MBA profiles, non-IT career changers.
Eligibility
Eligibility Criteria
Eligibility Criteria
No prior CRM or coding knowledge required for functional track.
PROJECTS YOU WILL WORK ON
Customer Service Support Ticket System
Case management dashboards & SLA workflows.
Capstone: Full CRM Process Implementation & Demo Presentation
Configure → Automate → Document → Present to interviewer.